Website Privacy Statement

At Citron Hygiene Canada Limited (“Citron Hygiene Pest Control”) we believe that privacy is important and we value your trust. This Website Privacy Statement (“Statement”) describes howCitron Hygiene Pest Control collects, protects, uses and shares information gathered about you on the Citron Hygiene Pest Control Website (the “Citron Hygiene Pest Control Site”).

What is personal information?

“Personal information” generally refers to any information about an identifiable individual, for example your name, date of birth, address, gender, etc.

To what personal information does this Statement apply?

This Statement applies only to personal information collected through the Citron Hygiene Pest Control Site.

How and why do we collect your personal information via the Citron Hygiene Pest Control Site?

Citron Hygiene Pest Control collects personal information from you through the Citron Hygiene Pest Control Site only for the purposes that Citron Hygiene Pest Control identifies to you in a consent statement, which Citron Hygiene Pest Control will provide to you at or prior to the time Citron Hygiene Pest Control collects such information from you, unless Citron Hygiene Pest Control is permitted or required by law to collect such information without your consent. The consent statement will explain to you (i) the nature of the information Citron Hygiene Pest Control will seek to collect, (ii) the purposes for which Citron Hygiene Pest Control may use and disclose the information, (iii) the types of organizations with whom Citron Hygiene Pest Control may share the information, and (iv) the manner in which you may access and correct or update the information. Citron Hygiene Pest Control will always collect your personal information by fair and lawful means, and will not seek to collect more personal information from you than is necessary in order to fulfill the purpose(s) Citron Hygiene Pest Control identifies to you.

Does the Citron Hygiene Pest Control Site collect personal information from you using technology?

The Citron Hygiene Pest Control Site collects information from you using technology, so it may not be readily apparent to you that it is being collected. Specifically, Citron Hygiene Pest Control uses cookies (small strings of text that are stored on your computer) to collect information about how you enter (e.g. through a link from a 3rd party site) and navigate the Citron Hygiene Pest Control Site, and what information was of interest to you. Citron Hygiene Pest Control uses this knowledge to improve the information and services Citron Hygiene Pest Control’ offer on the Citron Hygiene Pest Control Site. In general, the cookies Citron Hygiene Pest Control uses do not identify you by name. Instead, the cookies Citron Hygiene Pest Control uses identify each visitor by the number associated with the computer or device they use to access the Internet (i.e., the Internet Protocol (IP) Address). Such cookies cannot retrieve any other information from your hard drive or obtain your email address without your knowledge.

Citron Hygiene Pest Control also uses web beacons or similar technologies to collect certain information when you receive and open e-mail communications from us. For example, the information may include the date/time you first opened our e-mail to you, the number of times it was opened, the number of click-throughs on any links in our e-mail to you. This information helps us customize your website experience and make our marketing messages more relevant and effective. We also use this information for internal reporting and analysis purposes, such as how you are using our website and performance of our marketing efforts.

Do you have to disclose personal information to us to use the Citron Hygiene Pest Control Site?

Citron Hygiene Pest Control generally does not require you to disclose your personal information to Citron Hygiene Pest Control in order to access, to surf or to view the content on the Citron Hygiene Pest Control Site. You can always choose not to provide your personal information to Citron Hygiene Pest Control, although this may prevent Citron Hygiene Pest Control from fulfilling a particular transaction that you have requested. For example, Citron Hygiene Pest Control cannot contact you to provide you with information you have requested if you refuse to provide Citron Hygiene Pest Control with your contact information. You can also configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is placed on your browser. Use the “help” feature of your browser to obtain more information about these options. Please note, however, that if you choose to reject all cookies, you may not be able to take full advantage of all of the features of the Citron Hygiene Pest Control Site. Many features on the Citron Hygiene Pest Control Site, however, do not require that you accept cookies.

With whom will Citron Hygiene Pest Control share your personal information?

Citron Hygiene Pest Control does not sell or rent the personal information collected through the Citron Hygiene Pest Control Site to any third party to use or disclose for its own marketing purposes. Citron Hygiene Pest Control may share this information with service providers that Citron Hygiene Pest Control has contracted with to perform services on its behalf, such as data storage, data processing and information technology support, but these service providers are contractually required by Citron Hygiene Pest Control not to use or disclose this information except as necessary to perform services on Citron Hygiene Pest Control’ behalf or to comply with legal requirements. Citron Hygiene Pest Control may also share this information in circumstances where Citron Hygiene Pest Control holds a good faith belief that such disclosure is necessary to (a) conform to legal requirements or comply with legal process; (b) protect and defend Citron Hygiene Pest Control’ rights or property; or (c) act to protect the safety and security of Citron Hygiene Pest Control’ guests and the Citron Hygiene Pest Control Site.

Will my personal information be accessible outside of Canada?

Citron Hygiene Pest Control may, only for the purposes identified in this Statement, transfer and permit access to your personal information collected through the Citron Hygiene Pest Control Site outside of Canada. As a result, your personal information may be subject to the laws of such jurisdictions and may be accessible to the courts and law enforcement authorities of those jurisdictions. Citron Hygiene Pest Control will always protect the privacy and security of your personal information, regardless of where it is processed or stored. How can you access and update or correct your personal information? Unless Citron Hygiene Pest Control is permitted or required by law to prohibit access, you may view and, if necessary, update or correct the personal information Citron Hygiene Pest Control holds about you by contacting Citron Hygiene Pest Control in the manner set out at the end of this Statement. Citron Hygiene Pest Control will respond to your request within the time limit set out by the applicable privacy legislation and, if applicable, will provide you with an estimate of the of the cost to you associated with administering and responding to your request. Citron Hygiene Pest Control will retain the personal information you submit to Citron Hygiene Pest Control for a period long enough to provide you with a reasonable opportunity to exercise your access rights. In any event, if Citron Hygiene Pest Control uses the personal information you submit to Citron Hygiene Pest Control to make a decision about you, Citron Hygiene Pest Control will retain such personal information for a period of at least one year following such use.

Links and Disclaimer of Linked Sites

Please note that once you have clicked on a link on the Citron Hygiene Pest Control Site, you may be leaving the Citron Hygiene Pest Control Site and entering a site that is not under Citron Hygiene Pest Control’ control, and to which this Statement does not apply. While Citron Hygiene Pest Control seeks to link only to sites that share our high standards and respect for privacy, Citron Hygiene Pest Control strongly recommends that you read the website privacy notice, if any, associated with each linked site to learn how the personal information you submit through that site will be handled by the responsible organization, and whether or not the site uses cookie technology.

What type of security does Citron Hygiene Pest Control provide for your personal information?

The security of the personal information collected through the Citron Hygiene Pest Control Site is of utmost importance to Citron Hygiene Pest Control. We have implemented technical, contractual, administrative and physical security measures to protect the personal information collected from you on the Citron Hygiene Pest Control Site with a level of security appropriate to the sensitivity of the personal information collected. This may include, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and site monitoring. Internally, Citron Hygiene Pest Control restricts access to your personal information to employees and service providers who need access to this information in order to fulfill the purposes identified to you at the time of collection, or who are permitted by law to have such access. These employees and service providers are limited in number, and are committed to, and have agreed to be bound by, Citron Hygiene Pest Control’ high standards of privacy protection. Citron Hygiene Pest Control will review and amend our security measures periodically, as Citron Hygiene Pest Control deems appropriate.

Who do I contact with questions or concerns about this Statement?

If you need further assistance, please contact the Citron Hygiene Pest Control Privacy Officer either by writing to us at Citron Hygiene Pest Control, 145 Shields Court, Markham, ON, L3R 9T5, Attention: Privacy Officer, or by clicking here to submit your inquiry to our Privacy Officer via email.